5 E-commerce Leaders You Need to Know About in 2021
Are you looking to start an e-commerce business or take your current one to the next level? Then you’ll want to know about these five e-commerce leaders who are changing the game in 2021. From innovative technology to exceptional customer service, these companies have it all.
1. Amazon
It’s no secret that Amazon is one of the most well-known e-commerce companies in the world. But did you know that in 2020 alone, Amazon’s net sales amounted to $386 billion? With that kind of revenue, it’s clear that Amazon is doing something right. One way they maintain their position as an e-commerce leader is through their commitment to customer service. From free two-day shipping for Prime members to their hassle-free returns process, Amazon makes shopping online easy and stress-free.
2. Shopify
Shopify is a platform that enables entrepreneurs to set up their own online stores with ease. The company has continued to grow and evolve since it was founded in 2004, and in 2021 it boasts over one million businesses on its platform. One of the reasons Shopify is such an e-commerce leader is its vast range of features. From selling on social media to personalized abandoned cart recovery emails, Shopify makes it easy to sell online.
3. Walmart
Walmart is another e-commerce leader with a focus on customer service. In recent years, the company has invested heavily in its e-commerce capabilities. One of Walmart’s biggest advantages is its massive brick-and-mortar presence, which allows them to offer in-store pickup for online purchases. Additionally, Walmart’s free NextDay delivery program has been a hit with consumers.
4. Alibaba
Based in China, Alibaba is a true global e-commerce leader. Not only does the company offer a wide range of products, but it’s also known for its innovative technology. One example of this is the company’s Singles Day shopping event, which happens every November 11th. In 2020, Alibaba’s Singles Day sales totaled over $74 billion, making it the biggest shopping event in the world.
5. eBay
Finally, we have eBay. The company has been around since the mid-90s, and in 2021 it’s still a major player in the e-commerce landscape. eBay is known for its auction-style listings, which allow buyers to bid on items and potentially score a great deal. However, the company has also evolved with the times and now offers a range of selling options, including fixed-price listings and a “buy it now” button.
In conclusion, these five e-commerce leaders are definitely worth keeping an eye on in 2021. Whether you’re looking to sell online or simply make the most of your online shopping experience, these companies have proven that they know how to get the job done. Follow their lead and you’ll be on your way to e-commerce success in no time.
