5 Lessons on Business Leadership We Can Learn from Howard Schultz
Howard Schultz, the founder of Starbucks, is regarded as a visionary leader who revolutionized the coffee industry. He is an inspiration to many aspiring entrepreneurs and business leaders who seek to learn from his leadership style and approach to building successful organizations. In this article, we will explore 5 lessons on business leadership we can learn from Howard Schultz.
Lesson 1: Lead by Example
Howard Schultz has always been known for leading by example. He is known for doing the work himself before delegating responsibilities to others. He once said, “I’m not a manager, I’m a servant leader.” This attitude of leading by example has helped him gain respect and trust from his team, and build a culture of collaboration and excellence. As a leader, it is important to set the tone and demonstrate the behaviors you expect from your team.
Lesson 2: Build a Strong Culture
Howard Schultz believes that the success of any organization depends on its culture. He has built a culture of excellence, innovation, and customer-centricity at Starbucks. He once said, “We’re not in the coffee business, we’re in the people business.” This focus on people has helped Starbucks build a loyal customer base and a strong brand. As a leader, it is important to invest time and resources in building a strong culture that aligns with your organization’s values and goals.
Lesson 3: Be Customer-Driven
Howard Schultz is known for his obsession with the customer. He once said, “Every step of the way, I made a decision based on the kind of company I wanted to build, the kind of people I wanted to work with, and the kind of customers we wanted to serve.” This customer-centric approach has helped Starbucks become a global brand with over 30,000 stores in 80 countries. Whether you are a small business owner or a CEO of a global corporation, it is essential to put the customer at the center of your business strategy.
Lesson 4: Embrace Change
Howard Schultz is a risk-taker who is not afraid to embrace change. He has constantly reinvented Starbucks to stay relevant and competitive in a highly dynamic market. He introduced new products, expanded into new markets, and embraced digital innovation to stay ahead of the curve. As a leader, it is important to be open to new ideas and embrace change to stay relevant in today’s fast-changing business landscape.
Lesson 5: Stay Focused on your Mission
Howard Schultz has always been clear about Starbucks’ mission to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. He has stayed true to this mission, even in the face of challenges and setbacks. As a leader, it is important to have a clear and compelling mission that guides your organization’s decisions and actions.
In conclusion, Howard Schultz is a great example of a visionary leader who has built a successful organization based on strong values, customer-centricity, and a focus on excellence. By following these 5 lessons on business leadership, you too can become a successful leader who inspires, motivates, and empowers your team to achieve great things.
