5 Reasons Why Allegheny Health Network Switched to Workday
The healthcare industry has seen a significant shift towards digital transformation in recent years, with organizations adopting cloud computing, artificial intelligence (AI), machine learning (ML), and various other technologies to streamline operations, enhance patient experiences, and reduce costs. However, many healthcare providers still rely on manual processes and outdated technology systems, resulting in laborious workflows that consume resources and compromise patient care.
One healthcare provider that has embraced digital transformation is Allegheny Health Network (AHN), a Pittsburgh-based healthcare system with 13 hospitals and over 200 clinics. AHN recently switched to Workday, a cloud-based enterprise resource planning (ERP) system that enables organizations to manage financial, human capital, payroll, and other business functions on a single platform. Here are five reasons why AHN decided to make the switch:
1. Improved Data Management
Before Workday, AHN struggled with data management issues resulting from multiple legacy systems with limited integration capabilities. These systems often led to siloed data, data duplication, and lack of visibility into key metrics. With Workday’s centralized data management platform, AHN is now able to access real-time data and analytics from all its departments, providing insights into financial, operational, and clinical performance.
2. Simplified HR Processes
Managing the HR needs of over 20,000 employees can be a daunting task, especially when relying on manual processes such as paper-based forms and spreadsheets. AHN found that Workday’s human capital management (HCM) module offered a modern and streamlined solution to their HR needs. From recruitment to onboarding, performance management, and compensation, Workday’s HCM provides a single source of truth and eliminates manual data entry.
3. Enhanced Financial Management
With a complex billing system involving multiple payers and providers, managing AHN’s finances required significant effort from the organization’s accounting department. Workday’s financial management module provides real-time insights into financial performance, allowing AHN to track expenses, revenue, and grants across the entire organization. Workday’s easy-to-use financial reports and dashboards enable data-driven decision-making, simplifying AHN’s financial management processes.
4. Scalability and Flexibility
As a rapidly growing healthcare system, AHN required a system that could support its expansion. Workday’s cloud-based ERP system provides scalability and flexibility to add new functionalities without worrying about the infrastructure requirements. Workday’s open architecture also allows for easy integration with other healthcare systems, improving interoperability across AHN’s ecosystem.
5. Enhanced Security and Compliance
The healthcare industry is bound by strict regulations such as the Health Insurance Portability and Accountability Act (HIPAA), and AHN was looking for a system that offers robust security and compliance features. Workday’s platform is updated regularly with the latest security protocols and features built-in safeguards, including data encryption and access controls, to ensure secure data handling.
In conclusion, AHN’s switch to Workday has provided several benefits, including improved data management, simplified HR processes, enhanced financial management, scalability and flexibility, and enhanced security and compliance. By embracing digital transformation, AHN has paved the way for other healthcare providers to modernize their operations and enhance patient care.
