Introduction:
The healthcare industry is an ever-evolving field, with significant strides being made in modern technology. Human resources (HR) is an essential aspect of the healthcare industry that can be challenging to manage. With the aim of improving the employee experience, reducing the administrative burden, and improving operational efficiency, SSM Health is leveraging Workday – a cloud-based, Human Capital Management (HCM) solution that centralizes all employee data.
SSM Health and the Need for a Change:
SSM Health is a leading healthcare organization located in the United States, serving patients in four states. Before adopting Workday, they were managing their HR processes through a combination of manual processes, spreadsheets, and traditional HR management systems. These tools typically created an inefficient and siloed workforce management system, causing SSM Health’s HR department to face challenges.
The Solution:
SSM Health decided to use Workday’s HCM solution to manage their HR functions, including but not limited to; payroll, benefits, and performance management. Workday allowed SSM Health to streamline all their HR processes, and provided them with real-time visibility into their workforce – a critical advantage in the healthcare industry. Workday has a modern, intuitive interface, making it easy for employees at all levels within the organization to keep track of their schedules, request time off, and manage other HR-related tasks from their computer or mobile device.
Benefits and Outcomes of Workday Implementation:
Since implementing Workday, SSM Health has seen significant benefits. Workday has enabled the HR team to become more efficient and reliable, freeing up their time to focus on strategic initiatives. The implementation of Workday has streamlined HR processes, eliminated much of the administrative burden associated with HR, and reduced manual errors. This improved accuracy leads to a more optimized process, which prevents errors before they occur and improves employee engagement.
Conclusion:
SSM Health is committed to providing high-quality healthcare and improving their workforce’s experience. By adopting Workday, SSM Health has streamlined their HR processes, and has seen significant improvements in the quality and efficiency of work done across the board, which is essential in the healthcare industry. These outstanding results have empowered SSM Health’s HR department. With Workday’s intuitive interface, eliminating manual errors, and driving workforce engagement, Workday’s HCM solution proves to be a winning choice for healthcare organizations like SSM Health.
