Feeling Frustrated? Here’s What to Do When IRS ‘Where’s My Refund’ Says Information Doesn’t Match
Are you eagerly waiting for your tax refund and checking the ‘Where’s My Refund’ tool on the IRS website? If yes, you might have come across a message that says, “Your tax return is still being processed. A refund date will be provided when available. Information doesn’t match or the account has been closed.” If you’re experiencing this, it’s natural to feel frustrated and worried. Don’t panic; here’s what you need to do.
Why Does It Say ‘Information Doesn’t Match’?
When you submit your tax return, the IRS compares the information you’ve provided with the data they have received from your employers, financial institutions, and other sources. If there’s a discrepancy, the IRS might send a letter requesting verification or clarification. However, if the mismatch is minor, the ‘Where’s My Refund’ tool might also show the message ‘Information doesn’t match.’
What Should You Do Next?
Firstly, don’t assume the worst. A simple mismatch doesn’t necessarily mean that there’s something wrong with your tax return. Sometimes, it could be a mistake or a delay in processing. So, wait for a few days and check the tool again.
If the message persists, you could call the IRS and ask for more information. The number to call is 1-800-829-1040. However, keep in mind that the lines could be busy, so be prepared to wait for some time. Moreover, due to the pandemic, the IRS has a limited workforce, which means longer wait times.
What Do You Need When You Call the IRS?
When you call the IRS, make sure you have your tax return and related documents handy, along with the notice or letter, if any. Be polite and patient, and clearly explain your situation. The representative might verify your identity by asking some questions, such as your Social Security number, date of birth, and filing status. If they need more time to review your case, they might schedule a call back or ask for additional information.
How Can You Avoid Mismatches in the Future?
To minimize the chances of mismatches, make sure you double-check your tax return before submitting it. Common mistakes include typing errors, wrong Social Security numbers, incorrect dates, and forgetting to declare income or deductions. Also, keep your tax records and related documents in a safe place, as you might need them for future reference or verification.
In Conclusion,
Receiving a message that says ‘information doesn’t match’ on the ‘Where’s My Refund’ tool can be nerve-wracking. However, instead of panicking, try to stay calm and follow the steps mentioned above. Remember, the IRS is trying its best to process millions of tax returns in a timely and efficient manner, and sometimes, delays or mistakes can happen. By being patient and proactive, you can resolve the issue and receive your refund soon.
