How to Fix “Kodi Couldn’t Retrieve Directory Information” Error
Have you ever experienced an error message on Kodi saying “Couldn’t Retrieve Directory Information”? If you have, then you know how frustrating it can be to have this pop up when you’re trying to watch your favorite TV show or movie through Kodi.
Kodi is one of the most popular media players out there, and rightfully so. It’s versatile, customizable, and can play almost any media format. However, like any other software, it’s not immune to occasional errors. In this article, we’ll explore some of the common reasons why this error occurs and what you can do to fix it.
What Causes “Kodi Couldn’t Retrieve Directory Information” Error?
The error message “Couldn’t Retrieve Directory Information” can occur due to a variety of reasons. Some of the common causes include:
1. Internet Connectivity Issues
Kodi needs an active internet connection to stream content. If your internet connection is weak or unstable, it can cause the “Couldn’t Retrieve Directory Information” error to appear. Make sure that you have a stable internet connection and test your speed to rule out any internet connectivity issues.
2. Outdated Add-ons or Repositories
Kodi relies heavily on add-ons and repositories to provide access to different types of media content. Over time, these add-ons and repositories may become outdated, causing compatibility issues with Kodi. Check if your installed add-ons and repositories are updated to their latest version.
3. Incorrect Settings on Kodi
Sometimes, incorrect settings on Kodi can cause the “Couldn’t Retrieve Directory Information” error. Check your Kodi settings and make sure that they’re properly configured. For instance, ensure that your add-on sources are enabled, and your internet connection is not being blocked by a firewall.
How to Fix “Kodi Couldn’t Retrieve Directory Information” Error
If you’re experiencing the “Couldn’t Retrieve Directory Information” error on Kodi, you can try the following solutions:
1. Verify Your Internet Connection
Check your internet connection and ensure that it’s stable. You can do this by running a speed test or contacting your ISP for assistance. If your internet connection is weak, consider upgrading to a faster connection.
2. Update Your Add-ons and Repositories
Check if your installed add-ons and repositories are updated to their latest version. If not, update them to ensure compatibility with Kodi.
3. Clear Your Cache
Clear your Kodi cache to remove any temporary files that may be causing the error. Go to Kodi Settings > File Manager > Profile Directory > Database and delete the following files: Addons27.db, Addons.db, Addons15.db, and Textures13.db. Then, restart Kodi.
4. Disable Add-ons Temporarily
If you’re still experiencing the error after updating your add-ons, try disabling them temporarily. This will help you identify which add-on is causing the error. Go to Kodi Settings > Add-ons > My Add-ons > Video Add-ons and disable the add-ons one by one until the error disappears.
5. Reinstall Kodi
If none of the solutions above work, consider reinstalling Kodi. This will remove any configuration settings or add-ons that may be causing the error. Before reinstalling Kodi, make sure you have a backup of your media library and settings.
Conclusion
The “Couldn’t Retrieve Directory Information” error can be frustrating for Kodi users. However, by following the solutions outlined in this article, you can resolve the error and continue enjoying your media content through Kodi. Remember to verify your internet connection, update your add-ons and repositories, clear your cache, disable add-ons temporarily, and consider reinstalling Kodi if nothing works.
