Understanding Nike Product Warranty: What You Need to Know
If you are an athlete, fitness activity lover, or someone who values comfortable and high-quality activewear, the chances are that you own Nike products. Nike is renowned for producing some of the best athletic gear and equipment in the market. However, like any other product, Nike gear can malfunction or break down.
That is why it is paramount to understand Nike’s warranty policy. The good news is that Nike products have a warranty that protects the customer from unexpected failures or defects. Understanding the ins and outs of Nike warranty policy can save you money and get you back to performing at optimal levels as quickly as possible.
The Nike Warranty Policy
Nike products are usually backed by a limited warranty that covers proper usage defects that occur during regular use of the products. The warranty does not cover misuse, accidents, or intentional damage to the product. Nike will either repair or replace the product if it is deemed defective by the company’s technicians.
Nike warranty policy varies from product to product. For instance, Nike shoes have a 2-year warranty from the date of purchase, while Nike apparel and equipment have a 1-year warranty. However, certain Nike products, such as the Nike+ FuelBand, Nike+ Sensor, and Nike+ SportWatch GPS, have a 2-year warranty.
What does Nike Warranty Cover?
Nike items that are deemed defective in materials or workmanship are generally covered by the warranty policy. The warranty covers issues such as stitching defects, cracking soles, defective zippers, or any other manufacturing defects.
It is important to note that the warranty does not cover natural wear and tear, and damage resulting from product misuse, accidents, or lack of proper maintenance. For example, if your Nike shoes are worn out from continuous use, they will not be covered by the warranty.
The Nike Return Policy
The Nike return policy is also an integral part of understanding their warranty policy. If you purchase a Nike product that you’re not satisfied with, the company gives you the option to return the product for a refund, exchange, or store credit.
Nike accepts returns up to 60 days from the date of purchase for any items that haven’t been used and are still in their original packaging. However, if the product has been used, the warranty, refund, and exchange policies will apply.
How to Claim Nike Warranty
If you have a defective Nike product and wish to claim a warranty, you need to contact Nike customer service and provide the product details and purchase information. You can either visit a Nike store to initiate the warranty process or fill out a warranty claim form on the Nike website.
Once Nike confirms that the issue is a manufacturing defect, the company will either repair or replace the product. The customer may also be required to return the defective product.
Conclusion
Nike produces some of the best athletic gear and equipment on the market. However, like any other product, they are not immune to defects and malfunctions. That is why it is essential to understand the Nike warranty policy.
Nike’s warranty covers defects caused by materials or workmanship in their products and does not cover misuse or normal wear and tear. The return policy and how to claim a Nike warranty are also vital components of understanding their warranty policy.
By understanding the Nike warranty policy, you can save money, get your gear back in optimal condition, and be back to performing at your best.
