Healthcare has always been an evolving sector, with new technologies, treatments, and research emerging with each passing day. Novant Health, a North Carolina-based healthcare organization, is one of the entities leading the charge in revolutionizing healthcare services.
Novant Health is more than just a provider of healthcare services; it is a community of medical professionals driven by the desire to provide the best care to all its patients. The organization has a robust network of hospitals, clinics, and outpatient centers, catering to the needs of a broad demographic. Novant Health has also invested heavily in technology, with an objective of improving diagnosis, treatment, and patient experience.
One of the technologies that Novant Health has embraced is telehealth. Telehealth is a digital platform that allows healthcare providers to offer medical consultations and services to patients remotely. This service is particularly relevant in the current pandemic era, where physical distancing and reducing exposure to the virus are essential. Novant Health’s telehealth platform enables patients to connect with their healthcare providers, receive diagnoses, and get prescription refills without the need for an in-person visit. This technology has been well received by patients, with a significant increase in telehealth appointments during the pandemic period.
Patient experience is a critical aspect of healthcare provision, and Novant Health has made considerable strides in this area. The organization utilizes data, analytics, and patient feedback to constantly improve the patient’s journey from start to finish. For instance, Novant Health has implemented a new patient check-in process that is faster and more efficient. Patients can check-in using their smartphones, reducing wait times and eliminating the need for paper forms. Additionally, Novant Health’s MyChart portal allows patients to access their medical records, schedule appointments, and communicate with their healthcare providers easily.
Novant Health is also actively investing in research and clinical trials to improve healthcare outcomes. With a dedicated research team and world-class medical facilities, the organization is at the forefront of developing new treatments and medicines to address various health challenges. Novant Health’s research collaborations extend beyond the United States, with global partnerships aimed at advancing medical knowledge and finding new solutions to health problems.
In summary, Novant Health’s commitment to providing the best healthcare services possible has been evident through its embrace of technology, patient experience-focused approach, and investment in research. By leveraging these initiatives, the organization is setting a new standard in healthcare provision that other healthcare providers can learn from and adopt.