How to Fix Kodi: Couldn’t Retrieve Directory Information Error
Kodi is a popular media player that allows you to stream music, movies, and TV shows on various devices. However, sometimes users encounter an error message that says ‘Couldn’t Retrieve Directory Information’. This error message can be quite frustrating and confusing, but fortunately, there are several solutions available. In this article, we will discuss the causes of the error message and provide you with effective ways on how to fix Kodi: Couldn’t Retrieve Directory Information error.
What Causes the Error Message?
The ‘Couldn’t Retrieve Directory Information’ error message usually pops up when Kodi is unable to fetch data from repositories or add-ons. It can occur due to various reasons, including:
1. Network Connection Issues: Poor internet connection or firewall settings that block Kodi from accessing the network can cause the error.
2. Repository or Add-on Issues: Corrupt or outdated repositories and add-ons can cause the error message to appear.
How to Fix Kodi: Couldn’t Retrieve Directory Information Error
Now that we know the causes of the error, let’s explore some solutions to fix Kodi: Couldn’t Retrieve Directory Information error.
Method 1: Check Network Connection
One of the easiest and most effective ways to fix the error message is to check your network connection. Ensure that your device is connected to the internet and has a stable connection. If your network has a firewall, make sure that Kodi is added to the whitelist to allow it to access the network. You can also try resetting your modem or router to improve the connection.
Method 2: Update Repositories and Add-ons
Corrupted or outdated repositories and add-ons can also trigger the error message. To fix the issue, update your repositories and add-ons to the latest versions. You can do this by following these steps:
1. Open Kodi and click on the Add-ons tab.
2. Click on My Add-ons and select Video Add-ons or Program Add-ons.
3. Click on the add-on that needs an update and select Update.
4. Wait for the update to complete, and try using Kodi again.
Method 3: Clear Cache and Providers
If the above methods do not work, you can try clearing the cache and providers in Kodi. This can help to remove any corrupt data that might be causing the error. Follow these steps to clear the cache and providers:
1. Open Kodi and click on Settings.
2. Click on the File Manager and select Add Source.
3. Type in ‘http://fusion.tvaddons.co’ and click OK.
4. Go back to the main menu and select Add-ons.
5. Select Package Installer and install the Fusion repository.
6. Go back to the main menu and click on Program Add-ons.
7. Select Indigo and click on Maintenance.
8. Click on Clear Cache and Providers.
9. Wait for the process to complete and try using Kodi again.
Conclusion
In this article, we have discussed how to fix Kodi: Couldn’t Retrieve Directory Information error. The error message can be caused due to network connection issues, corrupt or outdated repositories and add-ons. We have provided you with effective solutions to fix the issue, including checking your network connection, updating repositories and add-ons, and clearing cache and providers. By following these methods, you can quickly get rid of the error message and enjoy seamless streaming on Kodi.
