How Clairvia is Helping Palomar Health Streamline Nursing Staff Scheduling
Palomar Health, based in California, has been catering to the healthcare needs of the community since 1948. The hospital giant is widely regarded as a healthcare pioneer, delivering top-notch medical services to patients in North San Diego County. With over 2,500 physicians and over 4,000 employees, Palomar Health is one of the largest healthcare providers in California.
However, managing such as large workforce is a daunting task, and Palomar Health has sought the help of Clairvia, a world-renowned workforce management solution provider, to streamline nursing staff scheduling.
The Challenge of Nursing Staff Scheduling
Scheduling the nursing staff at Palomar Health isn’t easy, as the demand for nurses varies from department to department. For instance, the Neonatal Intensive Care Unit (NICU) requires a high number of nurses to be available 24/7. In contrast, other departments, such as home health, require a minimal number of nurses to be available at any given time.
Keeping track of these requirements and ensuring that the nursing staff is scheduled accordingly can become chaotic, resulting in nurses being overworked or understaffed, leading to burnout and decreased patient satisfaction. This is where Clairvia comes in handy.
How Clairvia Helps Palomar Health Streamline Nurse Scheduling
Clairvia deployed their innovative solutions encompassing workforce management, scheduling, and time and attendance tracking to help Palomar Health anticipate and plan for staffing.
Clairvia’s software integrates with Palomar’s electronic medical record system to capture real-time patient information, which helps to forecast patient demand and schedule nurses accordingly. This ensures that the right number of nurses is staffed in every department, thus providing adequate patient care and improving patient satisfaction.
Clairvia’s solutions also track nursing staff hours and provide reports on their work duration and time off requests. This helps to avoid overstaffing and maximise staff efficiency by scheduling optimally according to predicted demand.
Key Benefits of Clairvia Solutions for Palomar Health
One of the key benefits of using Clairvia’s solutions is that it significantly reduces the number of cancelled shifts. Previously, Palomar Health would have to cancel a significant number of shifts due to staffing issues, leading to a significant loss of revenue and decreased patient confidence. However, with Clairvia’s forecasting and scheduling capabilities, staffing levels are optimised, resulting in fewer cancellations, and thus increases revenue for the hospital.
Clairvia has also had a significant impact on nurses’ job satisfaction levels, reducing burnout rates through efficient scheduling, reducing the number of overworked nurses, improving workforce morale, and job performance.
Conclusion
Palomar Health can now provide quality patient care, even during unpredictable demand periods, thanks to Clairvia’s workforce management solutions. With innovative forecasting and scheduling features, Palomar Health has reduced the number of cancellations and eliminated employee burnout. In conclusion, Clairvia’s workforce management software is the perfect solution for streamlining nursing staff scheduling and enhancing healthcare quality in any organization.
