How to Fix USPS Informed Delivery Not Showing Your Mail

Introduction

USPS Informed Delivery is a service offered by the United States Postal Service that allows customers to preview their mail before it arrives. This service provides customers with a digital preview of their incoming mail, which can help them plan their day better. However, sometimes the Informed Delivery fails to show all the mail for a variety of reasons, leaving the customer confused and frustrated. In this article, we will discuss how to fix USPS Informed Delivery not showing your mail.

Why isn’t USPS Informed Delivery Showing All Your Mail?

There are several reasons why USPS Informed Delivery might not be showing all your mail. One common reason is that the mailpiece is too small or thin to be scanned. This could happen with postcards or letters with little content. Additionally, if you or someone in your household has opted-out of the Informed Delivery service, you will not receive your mail previews digitally.

Another reason could be that Informed Delivery requires some time to process the mail before it displays it digitally. This process usually takes a few hours, but sometimes it can take longer than usual.

How to Fix USPS Informed Delivery not Showing Your Mail

There are several steps you can take to ensure that your USPS Informed Delivery preview shows all your mail.

First, ensure that you have opted-in to the service. Check your account settings on the USPS website to confirm that you have enabled the Informed Delivery service.

Second, check that your mailbox is in good shape. Sometimes, damaged mailboxes or mail slots can prevent your mail from being scanned.

Third, check that your outgoing mail is not blocking your incoming mail. Place your outgoing mail in a designated spot in your mailbox to avoid it being scanned as incoming mail.

If these steps do not solve the issue, you can contact USPS customer service to report the problem. They will be able to assist you better and resolve the issue.

Conclusion

USPS Informed Delivery is a convenient service offered by the postal service; however, it can occasionally fail to show all your mail. We have discussed some of the reasons why this might happen and the steps you can take to fix the issue. By following these steps, you will be able to enjoy the benefits of USPS Informed Delivery and receive a digital preview of all your incoming mail.