Mental Health Crisis? Don’t Call the Cops. Here’s Who You Should Call Instead

Mental Health Crisis? Don’t Call the Cops. Here’s Who You Should Call Instead

The traditional approach to dealing with mental health crises has been to involve the police, who are often not equipped with the training or resources to handle the situation. This can lead to unnecessary harm and even fatal outcomes for people experiencing mental health crises. Thankfully, there are alternatives that prioritize the safety and well-being of individuals in crisis.

The Problem with Police Involvement in Mental Health Crises

Police officers are not mental health professionals, and therefore, they may not have the necessary training or expertise to determine the needs of people experiencing mental health crises. This can lead to harmful situations, as officers may use force or hold people in custody, which can exacerbate the situation. It is also important to consider the systemic racism and prejudice that can further harm people of color and marginalized communities.

The Alternatives

There are several alternatives that prioritize mental health support for people experiencing crises. One option is to call a crisis hotline, such as the National Suicide Prevention Lifeline (1-800-273-TALK) or the Crisis Text Line (text HOME to 741741), which provide free and confidential support. Another option is to contact mobile crisis teams, which consists of mental health professionals who can respond quickly and offer appropriate care.

In some cities, there are also non-police crisis response teams, which aim to provide compassionate and effective care during mental health crises. For example, the CAHOOTS program in Eugene, Oregon, offers 24/7 non-emergency medical and mental health services, including transportation to medical or shelter services if necessary.

The Importance of De-Escalation

When seeking support for a mental health crisis, it is important to prioritize de-escalation techniques, which focus on avoiding confrontation and promoting calmness. This can involve active listening, compassionate communication, and validation of the person’s feelings and experiences.

Additionally, it is important to address the root causes of mental health crises, which can include trauma, poverty, and discrimination. By investing in mental health resources and supportive services, we can create a society that prioritizes the well-being of all individuals.

The Bottom Line

While it may be instinctual to involve law enforcement in instances of mental health crises, it is important to consider the potential harm and seek alternative options. By prioritizing mental health support and de-escalation techniques, we can create a society that values the safety and well-being of all individuals.

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