Solving the Error Message: 0x18 Pre-Authentication Information Was Invalid
Have you ever faced the annoying error message ‘0x18 Pre-Authentication Information was Invalid’ on your computer screen and felt clueless on how to solve it? This error message often appears when you are trying to connect your computer or laptop to a domain network that requires password authentication. It signifies that the pre-authentication data provided to the domain controller was invalid.
In this article, we will take you through the potential causes of this error message and the solutions to fix it.
Causes of the Error Message 0x18 Pre-Authentication Information Was Invalid
1. Incorrect Password: The most common cause of this error message is an incorrect password. While trying to log in, you might have mistyped the password or entered the wrong password.
2. DNS Settings: An incorrect DNS setting can also cause the error message. Your computer or laptop must be connected to the correct DNS server to authenticate the domain controller properly.
3. Outdated Software or Drivers: Your computer might be running an outdated software or driver that is causing the problem. This might also lead to other issues such as system crashes or slow performance.
Solutions to Fix the Error Message 0x18 Pre-Authentication Information Was Invalid
1. Check Your Password: Make sure that the password you are entering is correct. Double-check the spelling and case-sensitive characters.
2. Check Your DNS Settings: Verify that your DNS settings are correct. You can do this by comparing your IP address with the correct DNS settings on your network.
3. Update Your Software and Drivers: If your computer or laptop is running outdated software or drivers, update them to the latest version. This will not only fix the error message but will also improve your system’s performance.
4. Restart Your Computer or Laptop: Restarting your device can also help resolve the error message. Sometimes, a simple restart can fix the issue.
Conclusion
In conclusion, the error message ‘0x18 Pre-Authentication Information was Invalid’ is not uncommon and can be easily fixed. By following the above solutions, you can quickly resolve the issue and get back to your work. However, if you find that the error message persists, you may need to contact your IT support team for further assistance.
