Step-by-Step Guide: How to Return Fashion Nova Purchases

Step-by-Step Guide: How to Return Fashion Nova Purchases

Have you ever purchased an item from Fashion Nova only to find out that it doesn’t fit properly or isn’t what you expected? In those situations, returning the item is the best solution. But how do you return a purchase on Fashion Nova? In this article, we’ll walk you through the steps to make returns simple and hassle-free.

Understanding Fashion Nova’s Return Policy

Before you initiate a return, it’s important to understand Fashion Nova’s return policy. Fashion Nova offers a 30-day return period from the date of delivery on all eligible items. The items must be unworn, unwashed, and with the original tags attached. Final sale and clearance items cannot be returned.

Initiating a Return on Fashion Nova

To initiate a return, simply follow these steps:

1. Login to your Fashion Nova account.
2. Go to the ‘Order History’ page and select the order that contains the item you want to return.
3. Click on ‘Return Items’ and select the reason for the return.
4. Print the return label and packing slip.
5. Pack your item(s) in the original packaging with the packing slip included.
6. Attach the return label to the outside of the package.
7. Drop off the package at a USPS location.

Important Tips for a Successful Return

To ensure a successful return, keep these tips in mind:

1. Include the original packing slip in the package.
2. Pack the item(s) carefully to avoid damage during shipping.
3. Use the provided return label to avoid shipping fees.
4. Allow up to 10 business days for the return to be processed.

Tracking Your Return

After you drop off the package at a USPS location, you can track your return using the tracking number provided on the return label. This will give you an idea of when the return will be processed and when you can expect to receive your refund.

Conclusion

Returning a Fashion Nova purchase is fairly simple if you follow the steps outlined in this guide. Just make sure to understand the return policy, initiate the return on time, and follow the provided instructions. Remember, if you have any questions or concerns, don’t hesitate to reach out to Fashion Nova’s customer service for assistance.