The Mysterious Case of “Your Information is Not Available at This Time” Message from IRS
Have you ever attempted to check your tax refund status on the IRS website, only to be met with the frustrating message “Your Information is Not Available at This Time”? If so, you are not alone. This message has perplexed and irritated countless taxpayers over the years. In this article, we will explore why this message may appear and what you can do about it.
Why Does This Message Occur?
There are a few reasons why you may receive the message “Your Information is Not Available at This Time” when checking your tax refund status:
1. Your tax return has not yet been processed.
The IRS typically processes tax returns within 21 days of receiving them. If you check your refund status before this 21-day period is up, you may receive the “Your Information is Not Available at This Time” message.
2. You entered incorrect information.
It’s possible that you made a mistake when entering your Social Security number or other information. Double-check the information you entered and try again.
3. Technical Issues On The IRS Website.
The IRS website occasionally experiences technical glitches that can cause this message to appear.
If none of these reasons seem to apply to your situation, it may be time to take further action.
What To Do If You Receive This Message
If you receive the “Your Information is Not Available at This Time” message and have waited the requisite 21 days, the first step is to call the IRS. The IRS assistance line can provide you with more information about the status of your refund. Be sure to have your tax return information handy when calling.
If you believe you have entered correct information and have waited the appropriate amount of time, you can request a transcript of your tax return. This transcript will provide additional information about the processing of your return and any potential issues that may be holding up your refund.
The Bottom Line
The “Your Information is Not Available at This Time” message on the IRS website is frustrating, but there are steps you can take to get more information about your tax refund status. Double-check your information, wait the appropriate amount of time, and consider calling the IRS or requesting a transcript. With a little persistence, you can hopefully get the answers you need.
