Troubleshooting Pixel 7 Biometrics: Tips and Tricks to Resolve Not Working Issues
Biometric authentication, particularly fingerprint scanners, has become a popular way to secure smartphones. The Pixel 7 is no exception, offering a security feature that surpasses traditional passwords and PIN codes. However, there are instances where the biometrics may not work as expected, leaving users locked out of their devices. In this article, we’ll explore some troubleshooting tips and tricks to help you resolve Pixel 7 biometric issues.
Understand the Problem
To troubleshoot Pixel 7 biometrics, it’s essential to understand the problem. Identifying the issue at hand will help you find a solution more quickly. The most common Pixel 7 biometric issue is the fingerprint reader not working. If you’re experiencing this problem, it’s essential to determine whether the issue is with the reader or the software.
Software Issues
If your Pixel 7 biometrics don’t work, the first thing to check is the software. Ensure that your Pixel 7 is running on the latest software. Check for software updates, and if there’s an update available, install it. Updating the software might resolve the biometric issue.
If updating the software doesn’t fix the issue, try clearing the cache partition. To clear the cache partition, follow these steps:
1. Turn off your Pixel 7.
2. Press and hold the Power button and Volume Down button simultaneously until the phone vibrates.
3. Release both buttons and wait until “No Command” appears on the screen.
4. Hold the Power button and press the Volume Up button to enter recovery mode.
5. Use the volume button to navigate to “Wipe cache partition” and then press the Power button to select it.
6. Once the cache partition is cleared, restart your phone.
Hardware Issues
If updating the software or clearing the cache partition doesn’t work, the problem might be with the hardware. Dirty or moist fingerprints might cause the fingerprint scanner to malfunction. To fix this issue, thoroughly clean the fingerprint scanner. Use a soft cloth to clean the sensor, ensuring that it’s free of debris and dust.
If cleaning the sensor doesn’t work, delete the existing fingerprint data and set up a new one. To delete the existing fingerprint data, follow these steps:
1. Go to Settings > Security & location > Pixel Imprint.
2. Authenticate your identity if prompted.
3. Select the fingerprint you want to delete and tap on the trash icon.
4. Confirm the deletion by tapping ‘Delete’ when prompted.
After deleting the existing fingerprint data, set up a new fingerprint by following these steps:
1. Go to Settings > Security & location > Pixel Imprint.
2. Authenticate your identity if prompted.
3. Tap on ‘Add Fingerprint.’
4. Follow the on-screen instructions to add a new fingerprint.
Conclusion
Pixel 7 biometrics provide a secure way to unlock your device. However, if the biometrics don’t work, it can be frustrating. By following the troubleshooting tips and tricks listed above, you can resolve Pixel 7 biometric issues. Remember to keep your Pixel 7 software up to date, clean the fingerprint scanner, and delete and set up a new fingerprint if necessary. Ensuring that your Pixel 7 biometrics work correctly is essential to keep your device secure.
