Unpacking Information Blocking FAQs: What You Need to Know

Information blocking has been a hot topic in healthcare circles, and for good reason. It refers to the practice of intentionally or unintentionally preventing the electronic exchange of healthcare information by a developer of certified health information technology or provider, thus hindering better healthcare delivery.

To help you understand more about information blocking, we have compiled a list of frequently asked questions about this topic.

What is information blocking, and why is it a concern?
Information blocking refers to the practice of interfering with or restricting the access, exchange, or use of electronic health information. This practice occurs when a person or organization, such as a healthcare provider or a developer of health information technology, prevents the availability, use, or exchange of electronic health information. This could be due to various reasons such as commercial, competitive, or legal.

It’s a concern because timely access to accurate patient health information is a cornerstone of high-quality care. Any practice that hinders the exchange of this information creates barriers that can lead to miscommunication, lack of coordination, and even preventable errors.

Who perpetrates information blocking?
There isn’t a single answer to this question. Information blocking can occur in several ways and may involve different people or organizations. For instance, healthcare providers, healthcare systems, technology vendors, and payment models may all contribute to information blocking.

Why do people block information, and what are the consequences?
The motivations behind information blocking can vary significantly, from protecting intellectual property to avoiding scrutiny of poor patient outcomes. Whatever the reason, the consequences are the same: it undermines the quality and safety of patient care and can prevent the advancement of healthcare technology.

It can also be expensive, as hospitals and clinics are forced to pay for multiple services to support different platforms that don’t communicate with one another.

Are there laws related to information blocking?
Yes, laws have been enacted to prevent information blocking. For example, the 21st Century Cures Act includes provisions to prohibit information blocking and imposes significant penalties for violators.

What should I do if I suspect information blocking?
If you are a patient, you can report any concerns to your healthcare provider. You may also file a complaint with the Office of the National Coordinator for Health Information Technology (ONC) or the Department of Health and Human Services (HHS).

If you are a healthcare provider, you should first consider the reasons why the information is being blocked. If it is for clinical reasons, such as protecting patient privacy, then your actions may be justified. However, if you suspect that information is being blocked for other reasons, then you should report this through the appropriate channels.

Conclusion
Information blocking is a multifaceted issue that requires the cooperation of all parties involved in healthcare. By understanding the reasons behind blocking information and its consequences, we can take steps to prevent it from occurring. As healthcare moves towards greater use of technology, it’s important to ensure that standards exist which promote the free flow of information, ultimately leading to better patient outcomes.

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