What to Do When Informed Delivery USPS is Not Working for You

What to Do When Informed Delivery USPS is Not Working for You

Have you ever expected to receive an important letter but didn’t get it on time? It’s frustrating, right? Well, the good news is that the United States Postal Service (USPS) has a solution. They have introduced a feature called ‘Informed Delivery’ that provides a digital preview of your incoming mail.

Informed Delivery is a free and convenient service that allows you to view photographs of the exterior of your letter-size mailpieces on your computer or smartphone. It notifies you of the anticipated delivery date and time and allows you to take necessary actions beforehand. However, sometimes, the service may not work as expected. Here’s what you can do when informed delivery USPS is not working for you.

1. Check Your Eligibility

Before using the informed delivery service, you need to verify if your address is eligible for it. To do so, visit the USPS website and enter your address in the Informed Delivery eligibility page. If you are eligible, you can avail of the service by creating an account.

2. Check Your Email

If the informed delivery service is not working for you, make sure you check your email. USPS sends a daily email to users with digital previews of their mailpieces. Check your spam folder if you don’t receive any emails.

3. Contact USPS Customer Support

If you’re still facing issues, you can reach out to USPS customer support. You can call the toll-free number at 1-800-275-8777 or access their online chat support by visiting the USPS website.

4. Update Your Address

If your address has changed, you need to update it with USPS to continue using the informed delivery service. Failure to do so may result in disruptions in mail delivery.

Conclusion

Informed Delivery can be a useful tool for those who want to stay on top of their mail deliveries. If it’s not working for you, there are several steps you can take to resolve the issue. By verifying your eligibility, checking your email, contacting customer support, and updating your address, you can ensure that you receive your mail on time.

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