What to Do When Your IRS2Go Information Does Not Match for 2022?

If you’re someone who relies on the IRS2Go app to keep track of your tax return status or make payments, you may have encountered a problem where the information displayed on the app does not match with your actual tax return. This can be a frustrating situation, especially when you’re anxiously waiting for your refund or need to make a payment soon. However, there’s no need to panic or assume the worst. In this article, we’ll discuss what you can do when your IRS2Go information does not match and provide some helpful tips to resolve the issue.

Understanding the Possible Causes of Mismatched Information

Before taking any steps to fix the problem, it’s important to understand what could be causing the mismatched information in the first place. The following are some of the possible reasons why the IRS2Go app may not align with your tax return:

Processing time: The IRS2Go app is updated once a day, usually overnight. Therefore, if you’ve recently filed your tax return, it might take some time for the app to reflect the latest information.
System error: Glitches and bugs can sometimes occur in the app, resulting in incorrect or outdated information.
Incorrect details: Double-check that the information you’ve entered in the app, such as your Social Security number or refund amount, matches the details on your tax return.
Identity theft: In rare cases, someone else may have filed a fraudulent tax return using your information, causing a mismatch with your legitimate tax return.

Steps to Take When Information Does Not Match

If you’ve identified a mismatch between the information in your IRS2Go account and your tax return, the following are some steps you can take to resolve the issue:

Wait: As mentioned earlier, processing times can cause a delay in the IRS2Go app reflecting the updated information. It’s best to wait a few days before assuming something is wrong.
Contact the IRS: If you’ve waited a reasonable amount of time and the information still does not match, it’s best to contact the IRS directly for assistance. You can do this online or by phone. They will be able to provide more information on your specific case and guide you on next steps.
Double-check your information: As mentioned earlier, it’s always good to double-check your details before assuming the worst. Make sure that the information you’ve entered into the app matches the information in your tax return.
Check for identity theft: If you suspect that someone may have filed a fraudulent tax return using your information, it’s important to take steps to protect your identity. You can first visit the IRS Identity Protection page online or call their identity theft hotline for assistance.

Conclusion

Getting mismatched information on your IRS2Go app can be frustrating and alarming, but it’s important to stay calm and take the necessary steps to resolve the issue. By identifying the possible causes and taking appropriate steps, you can ensure that you’re able to track your tax return status or make payments without any further issues. Remember, if you’re still uncertain about how to proceed or are worried about identity theft, reaching out to the IRS is always a good option.