Why USPS Informed Delivery is Still Not Working in 2023 and How to Fix It

Why USPS Informed Delivery is Still Not Working in 2023 and How to Fix It

Are you frustrated with the USPS Informed Delivery service not working properly? Don’t worry, you are not alone. Despite the service being introduced in 2017, some users are still reporting issues with receiving notifications and images of their mail. In this article, we will explore the reasons why USPS Informed Delivery is still not working in 2023 and provide solutions to fix it.

The Problem with USPS Informed Delivery

The USPS Informed Delivery service was introduced with the aim of providing customers with an email notification containing grayscale images of their physical mailpieces, giving them a sneak preview of what’s to come. However, despite the great idea, the service has not been completely successful. Reports have shown that some users are not receiving notifications or images of their mail at all, while others are receiving notifications for mailpieces that they never received. So, what could be the cause of this problem?

Technical Issues

One of the major reasons why USPS Informed Delivery is still not working is due to technical issues. The system may be overwhelmed, leading to the delayed delivery of notifications and images. Additionally, bugs or glitches may also be contributing to the problem.

Security Concerns

Another reason why the service is not working properly could be security concerns. With the rise in identity theft and mail theft, some customers may not feel comfortable having images of their mail accessible online. This has led some USPS users to opt-out of the service completely.

How to Fix USPS Informed Delivery

If you are a USPS Informed Delivery user experiencing issues with the service, there are steps you can take to fix it. Here are some solutions to consider:

Update Your Account Information

Outdated or incorrect account information may be one of the reasons why you are not receiving notifications or images of your mail. Make sure that your account information is up-to-date and accurate.

Optimize Your Email Preferences

Sometimes the problem is not with the USPS system, but with your email provider. Ensure that your email preferences are optimized and not blocking USPS notifications and images.

Contact Customer Support

If you have tried the above solutions and are still experiencing issues, reach out to USPS customer support for assistance. They may be able to troubleshoot the problem and provide a solution.

Conclusion

USPS Informed Delivery has the potential to be a great service, but technical issues and security concerns have caused it to not work properly for some users. By updating your account information, optimizing your email preferences, and contacting customer support, you can resolve these issues and have a better experience with the service.

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